Privacy Policy

1. Introduction

Cheap Transport Europe ("we", "our", "us") operates the cheaptransporteurope.com website and platform. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our services.

We are committed to protecting your privacy and complying with the General Data Protection Regulation (GDPR) and other applicable European data protection laws.

2. Data We Collect

Information You Provide

• Account information: name, email address, phone number, company name
• Profile details: profile photo, business description, vehicle information
• Shipment and route details: locations, dates, cargo descriptions, pricing
• Communications: messages sent through our platform
• Payment information: processed securely through third-party payment providers

Information Collected Automatically

• Device and browser information
• IP address and approximate location
• Usage data: pages viewed, actions taken, timestamps
• Cookies and similar tracking technologies

3. How We Use Your Data

We use collected information to:

• Provide and maintain the platform
• Match shippers with carriers and facilitate transport arrangements
• Process payments and manage token balances
• Send notifications about your shipments, quotes, and messages
• Verify carrier identities and maintain platform safety
• Improve our services through anonymized analytics
• Comply with legal obligations

4. Data Sharing

We do not sell your personal data. We may share information with:

• Other platform users: your public profile, ratings, and posted routes/shipments are visible to other users
• Payment processors: to process token purchases securely
• Cloud service providers: for hosting and storage (data remains within the EU)
• Legal authorities: when required by law or to protect our rights

5. Cookies

We use cookies and similar technologies for:

• Essential cookies: session management, authentication, security (required)
• Analytics cookies: understanding platform usage to improve our services
• Preference cookies: remembering your language and display settings

You can manage cookie preferences through your browser settings. Disabling essential cookies may affect platform functionality.

6. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. After account deletion, we may retain certain data for up to 12 months for legal compliance and dispute resolution. Anonymized analytics data may be retained indefinitely.

7. Your Rights (GDPR)

As a European user, you have the right to:

• Access: request a copy of your personal data
• Rectification: correct inaccurate personal data
• Erasure: request deletion of your personal data ("right to be forgotten")
• Restriction: limit how we process your data
• Portability: receive your data in a portable format
• Objection: object to specific types of data processing
• Withdraw consent: withdraw previously given consent at any time

To exercise any of these rights, please contact us at the email below. We will respond within 30 days.

8. Security

We implement industry-standard security measures including TLS/SSL encryption, secure password hashing, access controls, and regular security reviews. While no system is perfectly secure, we take every reasonable step to protect your data.

9. Policy Changes

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through a notice on our platform. Continued use of the platform after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, contact us at:

Email: privacy@cheaptransporteurope.com

You also have the right to lodge a complaint with your national data protection authority.